MyTeamFundraiser Privacy Policy
Third-Party Service Providers
We partner with trusted third-party service providers to enhance the functionality of the MyTeamFundraiser (MTF) platform. Below is an overview of these partnerships and the type of data they handle:
Twilio
- Purpose: Text Message Delivery Services
- Data Collected: Twilio retains logs of all incoming and outgoing text messages sent from the Donate2Support platform, as well as messages received from users.
- Privacy Assurance: Twilio is a trusted service provider with robust security measures in place to protect your data. For more details, please review Twilio’s Privacy Policy.
Stripe
- Purpose: Payment Processing
- Data Collected: As part of processing payments via the Donation Form on the Seller Page, Stripe collects the following information:
- Name
- Email Address
- Phone Number
- Credit/Debit Card Information
- Zip Code
- Privacy Assurance: Stripe complies with stringent data security standards, including PCI DSS compliance, to safeguard payment information. For more details, please review Stripe’s Privacy Policy.
These are the only third-party organizations that maintain records of user data as it pertains to the operation of the D2S platform.
Information We Collect and Use
We collect information directly from you, automatically through your use of the platform, and through third-party services as outlined below:
Information You Provide:
- Account and profile details, such as name, email, phone number, and profile image.
- User-generated content (e.g., comments, photos) and metadata (e.g., time and location of content creation).
- Contact list uploads to facilitate invites for fundraisers, as asserted by users in compliance with our Terms and Conditions.
- Messages sent through our platform, including message metadata.
Automatically Collected Information:
- Device information such as IP address, geolocation, browser type, and unique device identifiers.
- Usage data, including activity logs and interaction with the platform.
- Cookies and similar technologies for analytics, performance, and personalization.
We collect only the personal data necessary to fulfill our services, improve platform functionality, and provide a tailored user experience.
We use this information to:
Fulfill platform functionalities and provide user support.
Enhance user experience through content customization and feature improvements.
Promote the safety and security of the platform by monitoring for violations of our Terms of Service.
Communicate with users about updates, promotions, and platform changes.
Data Retention and Security
We retain personal information as long as necessary to provide platform services and meet legal, accounting, or reporting requirements. Examples include:
Text Message Logs: Retained indefinitely for operational purposes.- Payment Information: Retained as required by law or for transaction integrity.
- User-Uploaded Contacts: Retained indefinitely to allow users to reuse contacts for future campaigns, subject to their explicit approval via an in-app prompt asking if they’d like to load contacts provided from previous campaigns when they access the platform again.
Retention periods are periodically reviewed to ensure continued necessity for operational purposes, and outdated data is deleted as appropriate.
We implement industry-standard security practices to safeguard personal data, including encryption, access control, and regular security updates. No system is 100% secure, and users should take precautions when sharing sensitive data online.
Children’s Privacy
While MyTeamFundraiser primarily serves users over the age of 13, younger users may engage with the platform in certain circumstances, such as through parental or guardian consent. For users under 13, we require parental or guardian consent to collect, use, or disclose personal information as mandated by the Children’s Online Privacy Protection Act (COPPA). If we discover that personal information has been collected from a child under 13 without proper consent, we will promptly delete such data.
Parents or guardians can contact us at info@myteamfundraiser.com to review or delete their child’s information.
Cookie Policy and User Choices
We use cookies and similar technologies to enhance user experience and platform functionality. These include:
- Analytics: Understanding user interactions to improve services.
Performance: Ensuring smooth platform operation.
Personalization: Tailoring user experiences.
Users can manage or disable cookies through their browser settings where applicable. For assistance with cookie preferences, users may contact us at info@myteamfundraiser.com. Note that some cookies essential to platform functionality cannot be disabled without significantly affecting features.
Updates to This Privacy Policy
This Privacy Policy is subject to updates to reflect changes in our practices, technologies, or legal requirements. Users are responsible for monitoring this Privacy Policy for updates as they deem necessary. Continued use of the platform constitutes acceptance of any changes.
Contact Us
For questions, comments, or requests regarding this Privacy Policy, please contact us at:
Website: Contact Us
Email: info@myteamfundraiser.com